sales rep and service techs were great!
From the first moment of learning about Floor Coverings International to the installation of our selected area rug was complete professionalism. What a wonderful opportunity to see excellent photographs and design samples, the actual fiber and edging construction of carpets and learn of the installation procedure. My husband and my questions regarding the quality and manufacturing of the carpets appropriate as an area rug for our just renovated apartment were thoroughly answered
Great customer service, good knowledge of options
easy quote process
Tom and Tracey Maloney
Quick response. Excellent service
Entire experience was perfect
The in home shopping made it convenient. The sales rep was very professional, courteous and and offered sound advice as we considered the option in both material and color.
Kim was very knowledgeable and helpful. She had the perfect product to fit our needs and budget. The installers were meticulous in their work. Very pleased with the result. Thanks again to all.
The 2 hardwood to carpet transitions are poorly done. There are many putty smears. Your workers did not leave the floor clean. The marble transition to the bathroom was cracked during install. Nailheads show near the fireplace. The owner has not responded personally to my concerns.
Hope Synder 2
Had a wonderful experience - converting most of our upstairs carpet to hardwood. Very professional, and customer service is fantastic!
Lori & Brian Burklow